• Saudi Arabia: 1-2 working days
  • GCC: 3-5 working days
  • Rest of the World: 5-10 working days 


We process and ship orders 5 days a week, with the exception of Fridays & Saturdays as well as Public Holidays in Saudi Arabia.


  • You will be required to sign on receipt of your delivery.
  • DHL is our shipping partner for international shipments.
  • Import duties & taxes are NOT included in the grand total.
  • We offer worldwide delivery, with some exclusions.


  • Free exchange & returns only available in Saudi Arabia. For other countries please contact
  • If a customer is not happy with their purchase they may obtain a full refund or exchange within 3 working days of receiving the products. 
  • Sale and made-to-order items are final and cannot be exchanged or refunded.
  • Your refund will be credited to the original purchaser's credit card and will exclude shipping costs, which are deducted to cover the cost of our collection service.
  • Customs duties and sales tax are non-refundable.
  • Please note that exchanges will be submitted through the same customs procedures, therefore are applicable to duty and tax again.
  • All returns should be sent back in the condition they were received with their original packaging. Please ensure when returning the parcel that the packaging is properly protected.
  • For additional questions please contact us at